Hosted & on-premise PBX
Cloud-hosted service for simplicity and remote work, or an on-site IP PBX when you need full local control.
VoIP Phone Systems
Business VoIP phone systems, installed and supported
A phone system should make your business easier to reach, not harder. URang designs, installs and supports VoIP systems that ring the right person, route calls intelligently, work from anywhere and cost far less than the old analog lines they replace.
What's included
Everything needed to make it work
A complete scope, not a list of billable extras. Here is what this service covers.
SIP trunking
Reliable digital lines sized to your call volume, with failover so a single circuit outage does not take down your phones.
Auto-attendant & IVR
Professional greetings and menu routing that get callers to the right department without a receptionist bottleneck.
Call routing & hunt groups
Ring groups, queues, forwarding, time-of-day rules and overflow routing built around how your team actually works.
Voicemail-to-email & softphones
Messages delivered to inboxes, plus desktop and mobile apps so staff can answer from a laptop or cell phone.
Number porting & E911
We handle the carrier paperwork to keep your existing numbers and configure accurate emergency location data.
Problems we solve
The failures we see every week
- Calls dropping or sounding choppyWe diagnose the network, QoS and carrier path instead of blaming the phones.
- Phone bills that keep climbingRight-sized SIP trunks and hosted seats typically cut monthly telecom spend substantially.
- Staff can't work remotelySoftphones and mobile apps let calls follow your team home without forwarding gymnastics.
- Aging analog system on its last legsA planned migration with number porting, so cutover happens on your schedule, not after a failure.
- Callers stuck in a menuSimplified IVR and routing designed around caller intent, not an outdated org chart.
- No visibility into call activityCall detail records, queue stats and recordings where permitted, so you can staff to real demand.
Who we help
Built for organizations that cannot afford downtime
We work with businesses of every size, from a five-person office to a multi-line plant.
Professional offices
Medical & dental
Auto dealerships
Call centers
Multi-location retail
Manufacturing offices
Property managers
Nonprofits
How it works
What working with us looks like
A phone project starts with how your business actually communicates. We map who calls whom, how calls should be answered, which numbers must stay, what happens after hours and whether staff work from one building or five. That conversation determines whether hosted or on-premise is the right fit far more reliably than a product brochure.
Once the design is settled we handle the unglamorous work that makes a cutover painless: confirming bandwidth and power, configuring QoS on the network, programming the auto-attendant and ring groups, testing voicemail and paging, and filing the port requests with your carrier. Everything is staged and tested before the day your old system is switched off.
Installation day is scheduled around your business. We arrive with configured handsets, label every device, test every extension and walk your receptionist and key staff through the new call flows. Most cutovers happen after hours or over a weekend so the first business morning starts with working phones and no surprises.
After the install we stay involved. Moves, adds and changes are handled quickly, call quality issues are diagnosed at the network level rather than blamed on the carrier, and the system is reviewed periodically as your team grows. A phone system is not a one-time purchase; it is infrastructure that should keep matching the way you work.
Why URang
What you get that a generalist cannot offer
Carrier-neutral design
We are not tied to one phone vendor, so the recommendation is based on your call patterns and budget rather than a quota.
Network-first installation
Voice quality is a network problem before it is a phone problem. We configure QoS and test the path instead of hoping.
Support after the sale
Moves, adds, changes and troubleshooting continue after install, so the system keeps matching your business.
Service area
Local response across the Dayton metro
We install and support business phone systems throughout Dayton, Kettering, Beavercreek, Centerville, Miamisburg, Huber Heights, Fairborn, Vandalia, Troy, Springfield and the surrounding Miami Valley. Hosted systems can serve branch offices and remote staff anywhere, while on-site hardware support is delivered across southwest Ohio.
Not sure whether you are in range? Call (937) 226-9466 (Dayton) or (989) 286-5123 (Michigan), or email urang@urangit.com and we will tell you honestly whether we can help and what it would take.
Common questions
VoIP Phone Systems — FAQ
Can we keep our existing phone numbers?
Yes. Number porting is a normal part of the migration. We coordinate with your current carrier, submit the port request and schedule cutover so there is no gap in service.
Do we need special internet service?
You need adequate, stable bandwidth and a network that prioritizes voice traffic. We assess your connection and configure QoS; in many cases your existing business internet is sufficient.
What does a VoIP system cost?
Costs depend on seat count, whether you choose hosted or on-premise, and how many concurrent calls you need. We quote a clear monthly and one-time figure before any work begins.
Will we experience downtime during installation?
We plan cutovers for evenings or weekends and run the new system in parallel where possible, so the switch is typically invisible to callers.
Can remote employees use the system?
Yes. Desktop and mobile softphones let remote staff place and receive calls through the business number, with the same routing and voicemail rules.
Do you support the system after install?
Yes. We provide ongoing moves, adds and changes, troubleshooting and carrier coordination, either as part of a managed plan or on demand.
Ready to talk about voip phone systems?
Tell us what is happening and we will tell you how we would approach it. No pressure, no scripted sales call.